97bd's Privacy Policy — How safe is your information with us

Welcome to 97bd. We believe you should have complete control over your personal information. This Privacy Policy explains what data is collected when you create an account, play games, or contact customer support on the 97bd platform — how it is used and what your rights are.

This policy applies to the 97bd website, mobile app, and all related services. By using 97bd, you are deemed to have agreed to this Privacy Policy. If you disagree with any part of this policy, please refrain from using 97bd.

97bd is an internationally licensed gaming platform. We comply with international data protection standards and applicable local laws. Our privacy framework is regularly updated to ensure your information always receives the highest level of protection.

97bd collects only what is necessary. We never ask for irrelevant or excessive personal information. Below are the three categories of data that 97bd may collect:

97bd uses your information only for clearly defined purposes. We will never use it for anything else without your consent.

• Account Management: Your information is used to create, verify, and manage your 97bd account.
• Identity Verification (KYC): Your identity and age verification are required to comply with international regulations.
• Payment Processing: Financial information is used to process deposits and withdrawals and to maintain transaction records.
• Customer Support: Your information is used to resolve issues and queries and to manage support tickets.
• Promotions & Offers: Your gaming activity is analyzed to send you relevant bonuses and offers tailored to your preferences.
• Fraud Prevention: Data is used for security analysis to prevent account hacking, bonus abuse, and money laundering.
• Legal Compliance: Information may be provided to regulatory authorities upon request and to meet applicable legal obligations.
• Service Improvement: Analytical data is used to improve 97bd's gaming experience, website performance, and customer service.

97bd may share limited personal information with third parties in specific circumstances. This is always done in your best interest and under strict contractual agreements.

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information necessary to process transactions.
• Identity Verification Service: Identity documents may be shared with approved verification agencies for the KYC process.
• Legal Authorities: Information may be disclosed under court orders, government directives, or international anti-money laundering regulations.
• Game Software Provider: Limited gaming activity data may be shared with providers to ensure quality of game services.
• IT & Security Services: Technology partners may be granted limited access for platform operation and security purposes.

Before sharing data in any of the above cases, 97bd ensures the receiving party upholds equivalent data protection standards. All partners are bound by strict confidentiality agreements.

97bd uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and ensure the platform functions correctly.

• Essential Cookies: These cookies are essential for maintaining login sessions, security verification, and remembering language preferences. They cannot be disabled.
• Functional Cookies: Used to remember your preferred games, display settings, and deliver a personalized experience.
• Analytics Cookies: Used to analyze user behavior and understand how the platform is being used, helping us improve our services.
• Security Cookies: Used to prevent malicious bots, fraud, and account hacking.

97bd does not retain your data longer than necessary. Specific retention periods are defined for each category of information.

• Account Information: Retained for the duration of account activity and up to 5 years after closure as required by law.
• Transaction Records: Retained for a minimum of 5 years in accordance with international financial regulations.
• Gaming History: Full history retained while the account is active; up to 3 years after closure.
• KYC Documents: Up to 7 years after verification and account closure, as required by law.
• Customer Support Log: Retained for up to 2 years after issue resolution.
• Analytics Data: Anonymous analytics data is automatically deleted after a maximum of 2 years.

Once the specified retention period has ended, 97bd will securely delete or anonymize your data so that you can no longer be identified.

97bd believes every user should have full control over their personal data. The following rights are reserved for you:

• Right to Access Information: You can request to see what information we hold about you. We will respond within 30 days of your request.
• Right to Rectification: You can request corrections to any inaccurate information we hold about you.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted. We will action this request where it falls outside of any legal obligations.
• Right to Restrict Processing: You may request that the use of your information be restricted under certain circumstances.
• Data Portability: You can request a copy of your information in a standard, readable format.
• Right to Object: You may object to marketing communications or certain types of data processing.

97bd strictly prohibits use of the platform by anyone under 18. We do not knowingly collect personal information from minors.

• Age Verification: Age is verified at the time of registration. Additional documentation may be requested in suspicious cases.
• Minor Detection: If an account holder is found to be a minor, the account will be immediately closed and all collected data will be deleted.
• A Note for Parents: If you suspect your child is using 97bd, please contact our support team immediately.

97bd follows the highest industry security standards to protect your data. Our multi-layered security framework ensures that no unauthorized party can access your information.

• 256-Bit SSL/TLS Encryption: All data transfers occur through encrypted channels, equivalent to banking industry standards.
• Two-Factor Authentication (2FA): Two-factor authentication (2FA) is available for added account security.
• Firewall & DDoS Protection: Advanced firewalls and DDoS protection safeguard our servers and databases.
• Regular Security Audits: Third-party cybersecurity experts regularly audit our systems.
• Staff Training: All 97bd staff receive regular data protection training and are bound by confidentiality agreements.
• Data Breach Response: In the event of a data breach, we will notify affected users within 72 hours.

97bd may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, technological improvements, or updates to our services.

• Notifications: For significant changes, you will be notified via email and platform notification at least 14 days before the changes take effect.
• Consent: Continued use of 97bd after any changes have been made will be considered acceptance of the updated policy.
• Archive: Previous versions of the Privacy Policy are available upon request.
• Question: If you have any questions about this policy, please contact our support team.

The "Last Updated" date at the top of this page always reflects the date of the most current version. Feel free to contact us with any concerns regarding this Privacy Policy — we're always here to help.